There is no doubt
each organization should invest in its internal capabilities, and it is widely recognized among top-performing firms that market success requires strong commitment to Research, Development and Innovation (RDI). In 2024,
top15 R&D spenders, with Google, Meta, Apple, Microsoft and Huawei at the helm,
invested over $350 billion across key technology and innovation sectors. And innovation here does not imply merely product and service development, it spans the entire organization, its business models and supply chain.
However, it is hard not to run out of steam under constant pressure.
An external perspective can provide a multitude of fresh insights, ideas and alternative solutions.
The question is who to entrust with the matter. There is a tremendous number of players possessing seemingly right information or approach, on the one hand, and organizations willing to excel in times of uncertainty and intense competition, on the other. In such circumstances, it is also
not an easy task to be a knowledge expert. Therefore, we decided to place more emphasis on business empathy – the ability to look into the root of the problem, define our clients’ true needs and limitations and come up with unique tailored approaches and tools.