Context
- Kanpeki supported a major national player in assessing the social implications of introducing a fee for household waste collection, considering multiple operational upgrades and complex business model options
Approach
- Create a customized policy impact assessment framework based on the UK Magenta Book, EC Better Regulation Toolbox, SOPACT, and PIPA
- Framed the policy scope and objectives
- Defined key persona dimensions based on household income, regions, size and nationality, factoring in education, literacy and gender
- Analyzed each persona by goals, pain points, expectations and risks
- Designed broader and internal focus groups and surveys
- Analyzed internal focus group outcomes, providing policy improvement areas
Outcomes
- Social Impact Assessment Framework and Qualitative Assessment
- Internal Focus Group assessment report